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Terms of Service

Last updated: July 30, 2026

These Terms of Service ("Terms") govern your access to and use of services provided by Trades Marketing Co ("we," "us," or "our"), a division of Orange Agency Media LLC. By using our services, you agree to these Terms.

1. Services

Trades Marketing Co provides digital marketing services specifically for HVAC, plumbing, electrical, and general contractor businesses, including:

2. Eligibility

You must be a licensed and operating trade business (HVAC, plumbing, electrical, roofing, or general contracting) in the United States or Canada to use our paid services. We reserve the right to refuse service to non-qualifying businesses.

3. Service Plans and Pricing

Our service plans are billed monthly in advance at the rates listed on our Pricing page. Prices are subject to change with 30 days' notice. Ad spend (Google Ads, Meta Ads) is billed separately and at-cost.

4. 30-Day Money-Back Guarantee

If you are not satisfied with our services within the first 30 days of your paid subscription, you may request a full refund by emailing john@orangeagency.media. Ad spend billed at cost is non-refundable. Refunds are processed within 7 business days.

5. Client Responsibilities

To deliver results, you agree to:

6. Our Responsibilities

We commit to:

7. Termination

By you: You may cancel any time with 30 days' notice. No refunds for partial months beyond the 30-day guarantee.

By us: We may suspend or terminate services if you fail to pay, breach these Terms, or engage in abusive behavior. We will provide notice where possible.

8. Intellectual Property

We retain all rights to our methodologies, templates, AI tools, and proprietary processes. You retain ownership of your business data and any content we create specifically for you (e.g., blog posts, GBP posts).

9. Disclaimers

Marketing results vary. We do not guarantee specific ranking positions, lead volumes, or revenue outcomes, though we commit to following best practices. Past performance of any client (including HECS USA) is not indicative of future results.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising from these Terms is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Governing Law

These Terms are governed by the laws of the State of Kentucky, USA, without regard to conflict-of-law rules. Disputes will be resolved in the courts of Fayette County, Kentucky.

12. Changes to These Terms

We may update these Terms with 30 days' notice. Material changes will be communicated via email to active customers.

13. Contact

Questions about these Terms? Email john@orangeagency.media.